Effective date: March 5 2025.
Jelovica hiše d.o.o. (“us”, “we”, or “our”) operates the www.jelovica.com website (the “Website”). This privacy policy sets out how Jelovica hiše d.o.o. (“Jelovica”) uses and protects any information that the User (“you”, “your”) gives Jelovica when you use this Website. Jelovica takes the privacy of your information very seriously.
Jelovica is committed to ensuring that your personal data is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy policy and applicable legislation.
We use your data to provide and improve the Website. By using the Website, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.
This privacy policy does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.
Information Collection and Use
We collect several different types of information for various purposes to provide and improve our website for you.
Types of Data Collected
Personal Data
While using our website, we ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally-identifiable information includes:
- Personal name, company name
- Contact information including email address and/or phone number
- IP address
- Web browser type and version
- Operating System
- Cookies and Usage Data
Usage Data
We also collect information about how the Website is accessed and used (“Usage Data”). This Usage Data include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
These are general, non-personal information that we cannot associate with a particular person. This information is used to measure website traffic and improve its content and user experience. Usage data is not subject to further processing and is not forwarded to third parties.
Tracking Cookies Data
We use cookies and similar tracking technologies to track the activity on our website and hold certain non-personal information to perform web analytics with the intention of improving the Website user experience.
Cookies are files with a small amount of data that include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our website.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
List of Cookies we use:
- Session Cookies. We use Session Cookies to operate our website.
- Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
- Security Cookies. We use Security Cookies for security purposes.
Use of Data
We collect information for the following reasons:
- We use the information to improve our products and Websites.
- We periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. We will send email only to users who have decided to opt-in to our mailing list. Please refer to Electronic Newsletters in this Privacy Policy for more information.
- To detect, prevent and address technical issues.
- To provide analysis or valuable information so that we can improve the Website.
- To monitor the usage of the Website
Your data will not be disclosed to third parties, unless we are obliged or permitted by law to do so, or if you gave us permission to do so.
Transfer of Data
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside Slovenia and choose to provide information to us, please note that we transfer, collect and process your data in Slovenia.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer, collection and procession.
Jelovica will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your personal data.
Disclosure Of Data
Legal Requirements
Jelovica may disclose your Personal Data in the good faith belief that such action is necessary to:
- To comply with a legal obligation
- To protect and defend the rights or property of Jelovica
- To prevent or investigate possible wrongdoing in connection with the Website
- To protect the personal safety of users of the Website or the public
- To protect against legal liability
Security Of Data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Sharing your personal information
We do not sell, trade, or rent Users personal data to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
“Contact us”
In the “Contact us” form, you may enter your email address or phone number. Jelovica needs your email address or phone number to be able to answer your questions and inquiries. Jelovica guarantees and undertakes to respect and protect personal data as confidential, in accordance with the provisions of the applicable law. Jelovica will not disclose personal data to third parties or unauthorized persons and will use the data only for the purpose for which it was collected.
Electronic newsletters (“e-newsletters”)
If the user decides to opt-in to our mailing list on the “Contact us” form, the user subscribes to receiving Jelovica e-newsletters. The user who selects the “Yes, I would like to receive updates about products and services, promotions, special offers, news and events” field on the “Contact us” form, acknowledges and agrees that Jelovica uses the user’s e-mail address with the purpose of informing him/her about novelties, offers, discounts, promotional activities, events, for sending relevant business notices and for statistical processing.
When the user subscribes to our e-news, Jelovica collects only the e-mail address that the user enters into the “Contact us” form. Jelovica processes this information exclusively for the purpose of informing about novelties, offers, discounts, promotional activities, events, for sending relevant business notices and for statistical processing. If at any time the user would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or the User may contact us via our Website. E-mail data is stored until the user unsubscribes from our mailing list.
When the user fills in the “Contact us” form, the user must indicate that he agrees that Jelovica uses the e-mail address with the purpose of sending e-newsletters, as stated above, and that they are aware that they can unsubscribe from receiving e-newsletters at any time. The user can unsubscribe by clicking on the marked “unsubscribe” link that we include at the bottom of each email. If the user does not indicate that they agree with the e-newsletters terms, Jelovica will not send notifications to the e-mail address, nor will we collect or process the e-mail address. Jelovica only sends e-mails to people who explicitly agree with receiving our e-newsletters. You are aware that your e-mail address is collected and archived by Jelovica. The user’s Personal Data will be stored in the selected provider’s database and used only for the purpose of sending e-newsletters. The data provided by the user will not be used for any other purpose or transmitted to third parties.
Site Providers
We may employ third party companies and individuals to facilitate our website (“Website Providers”), to provide the Website on our behalf, to perform Website-related websites or to assist us in analyzing how our website is used. The third-party company has access to your Personal Data only to perform these tasks on our behalf and is obligated not to disclose or use it for any other purpose. We have signed a non-disclosure agreement with a third-party company that administrates the Website.
Analytics
We use a third-party Website Provider to monitor and analyze the use of our website.
Google Analytics
Google Analytics is a web analytics website. You can visit their Privacy Policy page here: https://policies.google.com/privacy
Links To Other websites
Our website contains links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s website. We strongly advise you to review the Privacy Policy of every website you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party websites.
Children’s Privacy
Our website does not address anyone under the age of 18 (“Children”).
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
Changes to this privacy policy
Jelovica has the discretion to update this privacy policy at any time. When we do, we will change the effective date on the top of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal data we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications. Changes to this Privacy Policy are effective when they are posted on this page.
Your acceptance of these terms
By using this Website, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Website following the posting of changes to this policy will be deemed your acceptance of those changes.
User’s rights
The user has the right to ask us at any time to confirm whether we hold any of the user’s personal data, to send a copy of any personal data that we hold about the user, to correct any inaccuracies in the user’s personal data and to add relevant details where the personal data we hold is incomplete, to delete (to the extent possible) any of your personal data, where we are required by law to do so, to stop processing any of user’s personal data that we process and to stop sending e-newsletters.
Where we process your personal data on the basis that you have given us your consent to do so then you may contact us at any time to withdraw your consent by e-mail at info@jelovica.si
Contact Us
If you have any questions about this Privacy Policy or you would like to report a violation of this Privacy Policy, please contact Jelovica hiše d.o.o. by email: info.hise@jelovica.si.
