Terms and Conditions of Use
Introduction
The owner of the website www.jelovica.com is Jelovica hiše d.o.o., Hrib 1, 4205 Preddvor, Slovenia. By accessing this website, users accept these Terms and Conditions without limitation or reservation.
Content and Accuracy of Information
All information on this website is provided for informational purposes only. While we strive to ensure that the content is accurate, errors or omissions may occur. If you identify any errors, please notify us at info.hise@jelovica.si.
Jelovica hiše d.o.o. reserves the right to modify, update, or remove any content, including product specifications, pricing, and availability, without prior notice.
The website owner does not guarantee the accuracy, completeness, or reliability of any information presented.
Product Prices
All prices displayed on this website are for informational purposes only and do not constitute a binding sales offer. Prices are subject to change without prior notice, and the purchase of any Jelovica products is governed by individual sales agreements and applicable contractual terms.
Use of Cookies
This website uses cookies to enhance user experience, track visitor activity, and improve website functionality. Users can manage or disable cookies through their browser settings. Without explicit consent, we do not use cookies that require user approval.
We provide users with clear notification and consent mechanisms regarding cookies, allowing for changes in preferences at any time. The types of cookies used, their purposes, and durations are outlined in our Cookie Policy.
Personal Data and User Information
Processing of Personal Data by Third-Party Processors
Jelovica hiše d.o.o. may engage third-party service providers to process personal data on its behalf. These include cloud service providers, analytics tools, and marketing platforms. All third-party processors are required to comply with GDPR regulations and ensure the security and confidentiality of the processed data.
Personal data refers to any information that identifies an individual, such as name, address, email, and phone number. Any personal data provided through this website will be processed solely for the purpose of responding to inquiries, preparing service or product offers, or providing customer support.
We take all necessary measures to securely collect, store, and process personal data in compliance with the General Data Protection Regulation (GDPR). Your data will not be shared with unauthorized third parties. You may exercise your right to access, correct, or request the deletion of your personal data by contacting marketing.hise@jelovica.si.
Data Processing and Retention
Security Measures for Data Protection
Jelovica hiše d.o.o. implements appropriate technical and organizational measures to protect personal data against unauthorized access, loss, destruction, or alteration. These measures include encryption, firewalls, secure storage, and regular security audits. However, despite these efforts, absolute security of data transmission over the internet cannot be guaranteed.
Personal data is processed for legitimate business purposes, including but not limited to:
- Customer inquiries and service provision
- Direct marketing (subject to user consent)
- Legal compliance and record-keeping
Personal data is retained only as long as necessary for the stated purposes or as required by applicable laws (e.g., tax and accounting regulations). When the retention period expires, personal data is securely deleted. In some cases, data retention may be extended if required by law or for legitimate business interests.
User Rights
Procedure for Exercising User Rights
To exercise any rights under GDPR, users may submit a written request to marketing.hise@jelovica.si. Requests should include sufficient identification details to verify the user’s identity. Jelovica hiše d.o.o. will respond to requests within one month, in accordance with GDPR regulations. If additional time is required, the user will be informed accordingly.
Under GDPR, users have the following rights:
- The right to access and obtain a copy of personal data
- The right to request rectification of inaccurate data
- The right to request erasure (“right to be forgotten”)
- The right to restrict processing under certain circumstances
- The right to object to processing for marketing purposes
- The right to data portability
Users can exercise their rights by contacting marketing.hise@jelovica.si. If you believe your rights have been violated, you may file a complaint with the Information Commissioner of the Republic of Slovenia (Zaloška 59, 1000 Ljubljana, gp.ip@ip-rs.si).
Direct Marketing and Communications
Automated Data Processing and Profiling
Jelovica hiše d.o.o. may use automated data processing for analytical and marketing purposes. This includes profiling to better understand customer preferences and improve service offerings. Users have the right to object to such profiling by contacting marketing.hise@jelovica.si.
Newsletter Subscription and Email Collection
When users subscribe to our newsletter, we collect and process their email addresses to send them periodic updates, promotional offers, and relevant news about Jelovica hiše d.o.o.
By subscribing, users give their explicit consent to receive such communications.
Users have the right to withdraw their consent at any time by clicking the “unsubscribe” link in the emails they receive or by contacting marketing.hise@jelovica.si. Upon unsubscribing, their email addresses will be removed from our mailing list.
We do not share collected email addresses with unauthorized third parties, and all email marketing activities comply with GDPR regulations.
If you provide consent, we may process your personal data for direct marketing purposes, including:
- Notifications about product offers and promotions
- Invitations to special events, such as open house days and fairs
- Information on company news and industry updates
- Participation in surveys and promotional campaigns
Users can withdraw consent for direct marketing at any time by contacting marketing.hise@jelovica.si or by using the “unsubscribe” option provided in marketing emails.
Intellectual Property Rights
The design, content, and all elements of this website are protected by industrial and intellectual property rights. Users may not reproduce, modify, distribute, or publish any content without the explicit written consent of Jelovica hiše d.o.o.
Any trademarks, logos, and brand names displayed on this website are the property of Jelovica hiše d.o.o. or third parties. Unauthorized use of these materials is strictly prohibited.
Limitation of Liability
Jelovica hiše d.o.o. disclaims any liability for direct or indirect damages resulting from the use of this website, including but not limited to:
- Errors, inaccuracies, or omissions in website content
- Temporary unavailability of the website
- Damage caused by viruses, cyber-attacks, or third-party interference
We do not assume responsibility for any decisions made based on the information provided on this website.
External Links
This website may contain links to third-party websites. Jelovica hiše d.o.o. is not responsible for the privacy policies, security measures, or content of these external sites. Users access such websites at their own risk.
Changes to Terms and Conditions
Governing Law and Jurisdiction
These Terms and Conditions are governed by the laws of the Republic of Slovenia. Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the competent Slovenian courts.
Jelovica hiše d.o.o. reserves the right to amend these Terms and Conditions at any time. Users are encouraged to review them regularly. Continued use of the website constitutes acceptance of any modifications.
Contact Information
For any questions or concerns regarding these Terms and Conditions, please contact:
Jelovica hiše d.o.o.
Hrib 1, 4205 Preddvor, Slovenia
Email: info.hise@jelovica.si, marketing.hise@jelovica.si
Phone: +386 4 275 03 24
Last updated: 30th January 2025